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Design Light LLC Privacy Policy

At Design Light LLC, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage our services or interact with our website. By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information from clients, prospective clients, and website visitors in order to provide our services effectively. This information may include:

  • Name, email address, phone number, and mailing address
  • Project details, preferences, and requirements
  • Payment information
  • Communication history, including emails and phone calls

How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with clients and provide requested services
  • To personalize and improve our services and website
  • To process payments and invoices
  • To respond to inquiries and customer support requests
  • To send promotional materials and updates about our services (with opt-out options available)

Data Sharing and Disclosure

We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the information is no longer needed, we will securely dispose of it or anonymize it for statistical purposes.

Data Security

We take appropriate measures to protect the security and confidentiality of your personal information, including encryption, access controls, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may also choose to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails or contacting us directly. Please note that even if you opt out of marketing communications, we may still contact you regarding your ongoing projects or transactions.

Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or contacting you directly. Your continued use of our services after the effective date of the updated Privacy Policy constitutes acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [contact information]. We are committed to addressing your inquiries promptly and transparently.

Thank you for entrusting Design Light LLC with your personal information. We are dedicated to maintaining the highest standards of privacy and security in all aspects of our business operations.